Por un escritor de hombre misterioso
The business case for having crucial conversations: organizations were five times faster in responding to financial downturns.
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Crucial Conversations: Tools for Talking When Stakes are High: Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler, Stephen R. Covey: 9780071401944: : Books
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Crucial Confrontations Book Summary, Patterson, McMillan, Grenny & Switzler
Jimin Hsieh My Brief Review of Crucial Conversations