Crucial Conversations – Let Them Learn

nbsp; In reading Crucial Conversations, I'm struggling with the concept a bit, but seem to get the gist of it. Patterson, Grenny, McMillan, and Switzler do a great job at reinforcing and giving better structure and understanding to these conversations that we as people need to have when "stakes are high" so to speak, so…

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Crucial Conversations – Let Them Learn