i have a mecool km2 plus and it started overheating, but i can't contact customer service

I've looked at there website, but the phone number listed has way too many numbers, ive also tried to email them, but got no reply. Hopefully i could at

Android TV Box 11.0, 4GB RAM 32GB ROM RK3318 Quad Core 64bit Android Box Supports 2.4G+5G Dual WiFi Bluetooth 4.0 USB 3.0 Ultral 3D 4K Smart TV Box : Everything Else

Android 9.0 TV Box, T9 TV Box 4GB DDR3 RAM 64GB ROM RK3318 Quad-Core Cortex-A53 64 Bits Bluetooth 4.0 Support 2.4/5.0GHz Dual WiFi 4K 3D Ultra HD H.265 : Electronics

Why can't I type on Facebook?

please help me with this problem my device is mecool km2 plus stuck on blue light and don't won't open : r/AndroidTV

trying to set up my MeCool km2 plus I'm having trouble figuring out some of these sound settings. can anyone tell me what they do or what should I adjust these settings to? : r/AndroidTV

Android TV box problems and how to fix them (Part 10)

Mecool KM2 Plus after updated to C2.4.5.all works grest : r/AndroidTV

Reboot MECOOL KM2 into Recovery Mode

Onn 4K Streaming Box overheating fix! : r/AndroidTV

MECOOL KM2 PLUS Deluxe Dolby Vision

Latest 2020 X96Q Max Allwinner H616 Android 10 Q 4K TV Box

Mecool KD5 TV Stick - Netflix ESN Certified Included

Android TV Box 13.0 4GB RAM 32GB ROM 8K TV Box RK3528 Chip Support WiFi6 BT5.0 USB3.0 Ethernet LAN 3D HDR10 HD Video Streaming Box : Electronics